My Proxima is an online platform designed for managing legal protection measures (guardianship, curatorship). It is not downloaded like a traditional mobile app, which often leads to confusion. This guide measures the gaps between what users are looking for and what the platform actually offers, and then details the activation of the protected space according to the type of measure.
Access to My Proxima: mobile app or web platform
| Criterion | Native mobile app | My Proxima (web platform) |
|---|---|---|
| Download from a store | Yes (App Store, Google Play) | No, no native app available |
| Access | Icon on the home screen | Web browser (Chrome, Safari, Firefox) |
| Account creation | User-initiated | Initiated by the judicial representative |
| Offline consultation | Possible depending on the app | Internet connection required |
| Push notifications | Yes | No |
The query “download My Proxima” remains very common, but My Proxima does not exist as a native app. Access is exclusively via a web browser, on both computer and tablet or smartphone. Simply go to the site monproxima.fr and log in with the credentials provided by the representative.
On a tablet or smartphone, it is possible to add a shortcut to the site on the home screen. This shortcut visually behaves like an app but remains a link to the browser. For those looking to download my My Proxima account, the process therefore goes through this web shortcut method rather than an app store.
Activation of the protected space in My Proxima according to the protection regime
The activation of the protected space does not work the same way depending on whether the measure falls under guardianship or curatorship. This distinction, rarely detailed in existing guides, determines the level of access to the platform.
Curatorship: the protected adult retains direct access
In curatorship, the protected adult can consult their information via My Proxima. The curator activates the space, but the individual concerned has their own credentials to access documents, accounts, and monitor the measure.
This operation respects the principle of curatorship, which aims to assist without substituting. The adult retains consultation autonomy and can verify the transactions recorded on their account.
Guardianship: the guardian manages the platform
In guardianship, it is the guardian (professional or family) who manages the My Proxima space. The level of information provided to the adult depends on the terms set by the judge. The guardian can allow limited consultative access or restrict visibility on certain documents.
Authorized relatives have a distinct, purely consultative access. They cannot modify data or perform transactions, but can follow the evolution of the measure if the representative has granted them this access.
Individualized bank account and My Proxima since the 2024 decree
The decree n° 2024-659, applicable since January 1, 2025, requires that each protection measure be linked to a distinct and individualized bank account. This obligation also applies to modest estates and aims to strengthen the traceability of transactions.
My Proxima allows linking this dedicated account and recording the related transactions. However, the platform does not verify that the account has been opened in accordance with the judge’s requirements. This compliance remains the responsibility of the guardian or judicial representative.
This point has direct practical consequences for guardian families. The opening of the individualized bank account must be done in advance, with the banking institution, before being able to record the flows in My Proxima. Any attachment error can complicate the preparation of annual management accounts.
Preparing for the judge’s controls via My Proxima
The platform centralizes the documents necessary for the periodic controls of the guardianship judge. The representative can store statements, expense receipts, and management reports there.
- Annual management accounts must be exported in a format compatible with the registries, directly from the My Proxima space
- Supporting documents (invoices, orders, quotes) can be scanned and attached to each recorded transaction
- The history of banking transactions linked to the individualized account serves as the basis for the asset report submitted to the judge
Data security and hosting of My Proxima
My Proxima hosts sensitive data: identity of the protected adult, banking documents, medical records in certain cases, correspondence with the judge. The question of the security of this hosting deserves attention.
The platform operates on a secure online hosting, accessible only through authentication. Data is stored on servers located in France, which subjects them to the French and European regulatory framework regarding personal data protection.
- Each user only accesses the files for which they have been authorized by the representative
- Passwords must comply with a strengthened format (minimum length, special characters)
- Automatic disconnection activates after a period of inactivity to limit the risks of unauthorized access
- No data is accessible offline, which reduces the risk in case of device loss or theft
For senior users or those less familiar with digital tools, navigation on a tablet sometimes requires adjusting the display size in the browser settings. My Proxima does not offer a dedicated accessibility mode, but the interface remains readable on major mobile browsers.
The distinction between guardianship and curatorship, the mandatory linking of an individualized bank account since decree n° 2024-659, and the absence of a native app are the three points that generate the most questions. Verifying the type of protection measure before activating the space remains the first step to avoid configuration errors on My Proxima.
